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Refills

Refill it three ways. Pick whichever is easiest.

Portal, form, or phone: they all land in the same place. We'll let you know when it's ready, and whether you want it waiting at the counter, brought to your car, or delivered.

A pharmacist placing a filled prescription into a paper bag at the counter
Online portal

Refill through your account

Best if you refill regularly. Sign in, pick the prescription, and we'll text or call when it's ready.

Open the refill portal
Quick form

Send us the details

No account needed. Give us your name, date of birth, and the medication, that's enough for us to pull it up.

That's all we need. Please don't add other medical detail here. For anything about your condition or your therapy, call the pharmacy.

Use the refill form
Phone

Call the pharmacy

Monday to Friday 9:00am to 6:00pm, Saturday 9:00am to 1:00pm. If a prescription needs your prescriber's authorization, we'll start that call for you.

864-520-1550

You send the request

Portal, form, or a phone call, whichever you used, it reaches the same queue here at the pharmacy.

We check the prescription

We confirm refills remain and that nothing has changed. If it needs your prescriber's authorization, we contact their office that day and follow up until we hear back.

We fill or compound it

Stock medications are usually ready the same day. Compounded prescriptions are made to order and take 48 to 72 hours, depending on the compound. We'll tell you which yours is when you request it.

You choose how to get it

Pick it up inside, call from the parking lot for curbside, or have it delivered. Local delivery is free.

A few situations worth knowing

No refills left

We'll contact your prescriber's office for authorization and keep following up. If it's time-sensitive, call us so we can flag it.

Controlled medications

These can't be transferred or refilled the same way as other prescriptions, and some require a new written prescription each time. Call the pharmacy and we'll tell you exactly what's needed.

Coming from another pharmacy

Don't call them, use our transfer form and we'll make that call for you.

Compounded prescriptions

Made to order for you, so request your refill before you run out. Most are ready in 48 to 72 hours, depending on the compound.

Refill request

Requests sent outside pharmacy hours are picked up the next business morning. If you need something today, call 864-520-1550.