Accessibility statement

Our commitment

We want every patient to be able to use this site — to find a medication, request a refill, or reach a pharmacist — regardless of how they browse the web. That includes people using screen readers, keyboard navigation, magnification, or reduced-motion settings.

The standard we work toward

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. In practice that means readable type and colour contrast, meaningful text on images, headings and landmarks that make sense out of order, forms that can be completed by keyboard, and animation that respects a reduced-motion preference.

Accessibility is ongoing rather than finished. As we add pages we test them, and when we find something that falls short we fix it.

Content we don't control

Some parts of this site rely on outside services — our intake and refill forms, the refill portal, and our online store. We choose providers who take accessibility seriously, but we cannot guarantee the accessibility of software we do not build. If one of those tools blocks you, tell us and we will complete the task with you directly by phone or in person.

In the pharmacy

Our Woodruff Rd location has step-free access and parking directly in front of Suite 107. If coming inside is difficult, call from the parking lot and we will bring your order to your car, or arrange free local delivery.

We can also talk through instructions on the phone, provide larger-print labels or written directions, and take the time needed to make sure a medication is clear before you leave.

Tell us about a barrier

If any part of this site or our service is hard to use, we want to hear about it — it is the fastest way for us to fix it. Call 864-520-1550, email info@greenhillrx.com, or write to 2531 Woodruff Road, Suite 107, Simpsonville, SC 29681.

Please tell us the page you were on and what happened. We aim to respond within two business days, and we will help you finish whatever you were trying to do in the meantime.